Tuesday, February 28, 2012

Not your friend

Have you noticed how companies make any dealings with them as hard for the consumer as possible under the guise of helpful?

For instance, I receive dozens of mailings from insurance companies a month. All the companies tell you how you can save money and get outstanding coverage for next to nothing because you are a member of ____. I saw a new message on one of the pleas today. The message went something like this, "Opt out of these crappy advertisements by visiting www.fullofcrap.com." I thought I could put this almost daily headache to rest by simply clicking a couple of times. Basically, you get to the site and it instructs you to fill out a form, print it out, and send it to blah, blah company.

Another good guy ploy involves rebates and extras. Rather than take the rebate off the top, consumers must jump through a couple of hoops and the feat must fit certain parameters. The company "gives" you a service free for three months. Then the features automatically ends, right? Nope, the customers has to initiate the process to end the service. The company hopes we forget to end the service for at least a couple of months, if not longer.

Some companies operate on the formula that automatic drafts from a bank account keep customers coming back. The customer must take action to end the relationship. Odds favor just letting it go rather than taking the time and fuss to end the practice.

Sheesh, Dude.

Later.

No comments:

Post a Comment